Absolute Network Support
Your computer systems are often critical to the smooth operation of your company, your ability to provide products, services and pay checks... we get that!
While your needs are often unique to your industry, the end result is the same: if your system is down you are not being productive and you are losing money... we are there!
From your first phone call to us for support of any kind – (misc pricing information to immediate assistance requests) we are right there to help in any way we can to get your questions answered, your concerns addressed, and your system back to what you use versus what is taking up your time.
We provide immediate (corrective) service -
- We will do all we can to get you operational as quickly as is at all possible and help to ensure you are not there again.
If you are down now, Call Now: (262-942-8572)
- If you want the peace of mind that comes from knowing you are covered, should anything not be right, Call Now: (262-942-8572)
- If you would like a free - no obligation - assessment of your current IT situation (computers, software, security etc.,) Call . . . . (you get the idea!)
Our Professional Services Offerings Include:
Workstation (Hardware and Software)
- Troubleshooting / Repair (reactive support)
- Ongoing Maintenance (proactive support)
- Updates / Upgrades
- Emergency /loaner systems - when needed
- Viability testing
Server (Hardware and Software)
- Troubleshooting / Repair (reactive Support)
- Ongoing Maintenance (Proactive Support)
- Updates / Upgrades
- Business Continuity Support
- Rental / Loaner systems
- Backup & Disaster Recovery Services
- Viability Testing
Network equipment Support and Maintenance (both Reactive & ProActive)
- Routers
- Switches / Hubs
- Repeaters / Access Points
- Wired & Wireless
Hardware and Software Procurement
- We buy direct and can often meet your needs at or below online pricing
- Price versus Quality / Name brand versus Generic – we can help figure that out with you
Telephone Technical Support / Help Desk
- Many common concerns are correctable via single short calls and or a limited (one time) system access session
- Most phone calls are free (within reason)
- Current customer remote sessions are billed by the ¼ hour
- New customer remote sessions are billed by in ½ hour increments
Asset Management
- Knowing what pieces of technology you own, (hardware and software) when you bought it, where you bought it from and how much you paid for it (to say nothing of where the heck it is now!) is often critical.
- We can provide a complete picture of your system helping you plan for replacements / updates / upgrades etc
Relocation Planning and implementation
- Moving either a printer or an entire office seldom goes off without a glitch we have been there – done that.
- We have developed extensive checklists, P.O.A.&M.’s and contingency plans to deal with the things we’ve experienced over our 15+ years of providing phenomenal customer and computer service.
Hardware and Software research, review, installation and Integration
- There is often much more to installing a new piece of technology (computer, printer, scanner, antivirus, backup solution etc., etc.,) than simply buying it, placing it and hoping for the best. Our extensive experience coupled with our technology association (ASCII, CompTia, EE, etc., etc.,) affiliations, help to minimize those possible / probable speed-bumps
Backup and Disaster Recovery Services
- Absolute Off-Site Backup Service
- Your hard drive will fail at some point be prepared
- We provide verifiable, secure and automatic peace of mind
- For more information please click here
- Absolute Data Recovery Service
- From mistakenly deleted files to inaccessible boot device errors - our trained professionals have the experience and expertise you need now to get your data back, safely, securely and quickly.
- For more information please click here
Email Services
- Hosting / archiving
- Spam Filtering
- Calendar / Contact sharing
- Industry specific compliance assurance (HIPPA, GLB, etc.,)
- for more information Click here
Recycling
- DO NOT simply discard old computer systems - your old information is often recoverable and you would NOT want someone you do not know having access to your Data (old emails, pictures, home movies, bank information, etc.)
- We have been providing complete Documented Electronics Recycling and Data Destruction services for years throughout our service area.
- for more information Click here
Additional services offered through joint partnerships with companies we know and trust enough to recommend:
