IT Support For Kenosha, Racine and Lake Counties

Co-Managed vs. Managed IT Provider: What’s Best for Your Company?

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Are you struggling with an overwhelmed IT staff, lack of technical expertise, or budget constraints in managing your IT infrastructure? Perhaps you’re grappling with scalability issues as your business grows, or with security concerns and regulatory compliance. If these challenges sound familiar, you’re not alone. Whether you’re searching for a managed IT provider or considering co-managed IT support services, understanding the differences and benefits of each can help you make an informed decision that optimizes your IT operations, reduces costs, and positions your business for success.

Co-managed IT and managed IT are two models of IT service delivery that businesses can choose from based on their unique needs and circumstances. Understanding these models and how they differ can help you make an informed decision about which one is right for your business in Lake County, IL, or Kenosha and Racine Counties in WI.

Co-Managed IT

Co-managed IT is a model where the client and the IT service provider share responsibility for managing the IT infrastructure. This can include any number of services, depending on the client’s needs and the agreement with the service provider. For example, a co-managed IT client might have access to some unique services, while also maintaining control over their IT systems and infrastructure.

This model is beneficial for businesses that want to maintain some level of control over their IT operations, but also need assistance with certain tasks or projects. It can also be a cost-effective option, as co-managed IT typically costs around two-thirds of what fully managed IT does.


  1. Flexibility: Co-managed IT allows you to customize the services based on your specific needs. You can choose which tasks to outsource and which to keep in-house.
  2. Cost-effective: It can be a more affordable solution for businesses that already have an internal IT team but need additional support or expertise.
  3. Collaboration: Your internal IT team can collaborate with the service provider, leading to knowledge sharing and skill development.
  4. Control: You retain control over your IT operations and can leverage the service provider to handle overflow work or specialized tasks.


  1. Communication: Effective communication between your internal team and the service provider is crucial, and any miscommunication can potentially lead to issues.
  2. Shared responsibility: The line of responsibility can sometimes get blurred in a co-managed setup, leading to potential oversights.
  3. Less comprehensive: The service provider may not be as fully involved or informed about all aspects of your IT environment compared to managed IT.

Managed IT

In contrast, managed IT is a model where the Managed Service Provider (MSP) takes full responsibility for a client’s IT services. This can include everything from managing hardware and software to monitoring and fixing any issues that arise.

Managed IT is a good option for businesses that want to completely outsource their IT operations so they can focus on other areas of their business. However, it is usually more expensive than co-managed IT.


  1. Expertise: Managed IT service providers bring a wealth of knowledge and experience, staying on top of industry trends and technological advancements.
  2. Comprehensive Support: The MSP takes over all aspects of your IT operations, ensuring a smooth run.
  3. Focus: With IT needs taken care of, businesses can focus more on their core functions.
  4. Predictable Costs: Managed IT services often operate on a subscription basis, making costs predictable.


  1. Cost: Managed IT services can be expensive, especially for smaller businesses.
  2. Less Control: Businesses relinquish a lot of control over their IT operations to a third party.
  3. Dependency: There is a risk of becoming too dependent on the provider, potentially causing issues if the service agreement ends or the provider goes out of business.

Which Is Right for Your Business?

The choice between co-managed IT and managed IT depends on your business’s specific needs and circumstances. Both co-managed IT and managed IT offer unique benefits, and the best choice depends on your business’s specific needs, budget, and preferences. If you have a small internal IT team and want to maintain some control over your IT operations while also having access to outside expertise and support, co-managed IT could be a good fit. On the other hand, if you want to completely outsource your IT operations and have a larger budget for IT services, managed IT might be a better option.

Small Businesses

Small businesses can indeed benefit from co-managed IT services. Despite limited resources, small businesses often face the same level of industry regulations and security risks as larger companies. Co-managed services allow these businesses to gain access to top-notch IT support and stay ahead of increasing demand without the cost of hiring and training a full in-house team.

Larger Businesses

Managed IT is often cost-effective for larger businesses. These organizations typically have more complex IT infrastructures that require regular support. A managed service provider (MSP) can provide this support across different time zones, ensuring that the business’s IT operations run smoothly around the clock. Additionally, MSPs can offer proactive approaches to IT management, leading to cost savings in the long run.

Do You Need Help To Learn Whether Your Business Needs A Managed IT Provider Or Co-Managed IT Support?

If you’re unsure whether your business needs a managed IT provider or co-managed IT support, Absolute Computer Systems is here to help. Managed IT offers comprehensive technology support, freeing you to focus on your core business. Alternatively, co-managed IT allows for a blend of in-house control and expert outsourcing, ideal for companies with existing IT teams needing additional support. Both options offer unique benefits, but understanding which suits your business can be challenging. Excited to explore your options? Call us at Absolute Computer Systems today and let’s uncover the perfect IT solution for your business together!